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Shipping and Return Policy

Shipping Policy

You can trust that your order will be quickly processed and safely delivered.

We ship products anywhere in the continental United States by UPS. Shipments to Hawaii and Alaska are shipped by US Mail.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Shipping Charges

Our shipping charges are determined by the weight of your order.

International Orders

We do not ship Internationally at this time.

Return, Exchange Policy, Cancellations

Our goal is to ensure your complete satisfaction with your purchase.

Before returning any package you must contact our office to receive Return Authorization Number (to be placed on returning package). You can use the phone number listed below or e-mail us at psrock@comcast.net Please mail your package in a prepaid, insured, traceable method to the address below.

Return Policy

Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.

In the case any of following conditions are not met Paper Scissors Rock reserves the right to charge 15% restocking fee or refuse the return.

  1. The items must be returned for refund or exchange within 15 days of original purchase.
  2. Items and packaging must be received in new condition.
  3. The original packaging must not be damaged.
  4. Packaging must include all original items in their original boxes.
  5. Return Authorization Number must be clearly marked on the shipping box.
  6. Return package must include copy of the original invoice, packing list or sale receipt, or a note with the order/invoice number included.

Cancellations

If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See above for our Return policy.

Pam Corwin
Paper Scissors Rock
Olympia, Washington
USA

Studio/Office: 360-357-3480
Orders: 800-969-0869
Fax: 360-352-4421
Email:psrock@comcast.net

Office Hours:
Monday - Friday
9:00am - 5:00pm PST